WhatsApp AI concierge for your charter fleet
Less operational workload, more revenue per guest through automated communication, and happier guests. Available 24/7 in 5+ languages.
SailorLoop · Adriatic Charter
online
Peak season turns your charter office into a 24/7 help desk.
Hundreds of the same questions. Five languages. No time to answer them all.
Guest messages per week
Your guests expect instant answers. Can you deliver?
Are repeat questions
Check-in times, marina directions, Wi-Fi codes, boat specs, berths, route and restaurant recommendations.
Of guests drop off without an answer within the first hour
Instant replies 24/7 - no waiting, no lost guests.
Meet Your AI Concierge
A WhatsApp agent that knows your fleet. AI handles the routine so your team can focus on what matters.
Instant Inquiry Responses
Answers guest questions instantly - check-in times, marina directions, boat equipment, route suggestions. 24/7, no waiting.
Guest Onboarding & Support
Once a guest confirms their booking, the assistant takes over - answering questions, sending check-in info, guiding them through the charter all the way to check-out.
Revenue-Driving Upsells
Proactively suggests yacht supply orders, transfers, water sports and excursions - increasing revenue per guest throughout the charter.
Multilingual by Default
Handles conversations in 5+ languages (HR, EN, DE, IT, FR). Auto-detects guest language. Your team always sees Croatian.
WhatsApp-First
WhatsApp has the highest open and response rate of any messaging channel - 98% open rate vs 20–30% for email. Your guests already use it.
Simple Integration
Connects directly with the API of the booking system you already use. No workflow disruption.
One screen for your entire fleet.
Active conversations, escalations, response times, guest languages - live.
- Active conversations
See exactly how many conversations the AI is handling and how much was resolved today.
- Escalations
Priority cases on top. Take over in one click, with full context.
- Yacht Supply
Weekly orders and upsell revenue per boat, at a glance.
- Guest languages
Auto-detected. Your admin team always sees Croatian.
Why WhatsApp AI beats every other channel
| SailorLoop | Web chatbot | Email / SMS | |
|---|---|---|---|
| Where it's used | WhatsApp (every guest has it) | Website | Inbox / messages |
| Response speed | Instant | Depends on visit | Slow |
| Engagement | Very high | Low | Very low |
| Available 24/7 | Yes | Partially | No |
| Open throughout the trip | Yes | No | Limited |
| Automation | AI + full context | Limited | None |
| Languages | 5+ (auto-detect) | 1–2 | 1–2 |
| Yacht supply orders | Structured, error-free | No | Manual, with errors |
| Upsell opportunities | Directly in chat | Weak | Almost none |
| Team workload | Significantly reduced | Partially | High |
Designed for the Croatian charter industry
No changes to your existing workflow. Works alongside NauSys and Booking Manager.
Connect
We connect to your existing booking system via API. Simple onboarding and ongoing support.
Train
The SailorLoop agent learns your fleet, destinations, pricing, FAQ and rules. Upload your materials and watch the knowledge base grow.
Launch
Start handling guest communication immediately, with full human handoff when needed. You stay in control.
Be one of 5 Founding Partners
We're selecting 5 charter companies for the pilot program. Here's what you get as a Founding Partner:
- Direct influence on product development
- Priority support
- Early access to new features
- Founding Partner status - logo on sailorloop.com
- 50% off standard pricing
Only 5 spots available.
Standard pricing starts at €12/boat/month + €2 per upsell transaction.
Request early access
Get early access to the AI concierge system for charter companies.